…the Administration is finally getting a grip on enrollees’ eligibility for subsidies, based on income or immigration and citizenship status. That has recently led to bad news for almost half a million Obamacare enrollees, who have been told that they are about to miss the deadline for cleaning up their paperwork. About 115,000 will be dropped at the end of September, if they cannot verify their citizenship or immigration status. Another 363,000 will have their subsidies clawed back, because they have not verified their incomes. Many of these will find the full premiums too high to handle, and drop out.
There is no evidence that the glitches that made the federal and state exchanges such a tragically comic opera last season have been fixed. Consumers whose special circumstances have made them eligible for enrollment report miserable and confusing customer service — even if they do not expect a subsidy! In Washington, DC, an individual has to buy a policy form the exchange DC Link, whether they can claim a subsidy or not. One DC mom applied on June 4 for coverage for her daughter. As of August 27, it still had not been processed. This mom is a Harvard-educated lawyer who worked as in-house counsel to the Washington Post for 19 years and now works part time for Goldman Sachs. If this woman cannot “navigate” the exchange, what hope is there for a mere mortal?